Effective communication is important to good working relationships between parents and schools. This is especially true when it comes to communication about special education. Parents are often the first to express concerns about their child’s development or learning. Parents are also required members of any group that makes decisions about special education evaluation, eligibility or development of the Individualized Education Program (IEP) for an eligible student with disability. Whether you are at the beginning of the special education process or an IEP team veteran, it is important to use words that express your thoughts accurately.
Remember that communication is a 2-way street. There is a message that is sent and a message that is received. Unfortunately, they are not always the same thing. The chart below gives examples of words or expressions that may seem similar, but could mean something very different when used in special education-related conversations. Using the wrong term can lead to confusion, frustration and/or an unintended result.
|Asking for extra help or tutoring for a struggling student.
This could lead to adjustments by the general education teacher, a referral to the school’s intervention team, or the parent might be told about tutoring available through the school or how they can find a private tutor.
|Request for a special education evaluation or special education services.
This will trigger a formal process to gather information and determine if the student is eligible for special education services.
The student is enrolled in a public school that typically provides limited educational services either in the home or another community setting.
In N.C., home schools are considered private schools. Public school systems are not required to provide instruction except under certain circumstances.
|Revoke consent for special education services.
All special education services will stop. Parents cannot hold school system responsible for providing FAPE.
|Refuse a specific special education service while keeping other services and supports.
IEP Team must consider options and decide how to ensure that the student receives FAPE. There should not be an automatic “all-or-nothing” threat.
Student is improving their academic or functional skills.
Student is improving at an accelerated rate that will close the skill gap with typical peers over time.
If you are communicating with others and the response is not what you expect, check to make sure that they understood you correctly. It may be necessary to clarify what you mean. Consider using different words or giving an example. Words do matter!
One of the most basic advocacy tips for parents is to make contact with your child’s teachers at the beginning of the school year, or anytime new teachers or service providers become involved. One purpose for this initial contact is to introduce yourself, exchange information about how each of you prefers to be contacted, and to establish a good working relationship long before there are problems to tackle. Another important purpose for this first contact is to share some vital information about your child, such as the fact that the child has a disability and an Individualized Education Program (IEP) or Section 504 Accommodation Plan. Sometimes classroom teachers are not made aware of these things right away.
Beyond the nuts and bolts of diagnoses, accommodations, modifications, special education services and such, it is important to make sure that the people who will be working with your child have a sense of who that child is as an individual, unique human being. Some parents simply write a letter, others have created brochures and PowerPoint presentations. ECAC has developed a couple of tools that make it easy for parents to share important information about their child with others.
Painting the Big Picture This is a worksheet that offers a way to quickly share information about things such as your child’s likes, dislikes, strengths, successes, challenges, as well as your dreams and visions for your child’s future. In each section there is also a place to share tips and successful strategies (what works) that help your child overcome difficulties and build relationships with others. There is even a place to capture Other Helpful Information that doesn’t fit anywhere else. This could include information about special healthcare needs, dietary restrictions, fears, unusual responses and things that can be done to calm your child when he/she becomes upset. Having a written document to refer back to will give teachers and others a big head start as they get to know your child!
ECAC’s Student Snapshot serves the same basic purpose as Painting the Big Picture, but it mainly focuses on the most important information that will make the biggest difference for your child. Areas of concern could include things like emotions, communication, sensory issues, medical conditions, academic needs, etc. In addition to teachers and other school staff, ECAC’s Student Snapshot can be shared with childcare providers, summer camp staff, Sunday School teachers, Scout leaders, etc. It provides a description of something that the adult may notice, an explanation of what that probably means, along a suggestion or two. Statements could go something like this:
When you see that I’m not raising my hand to answer questions, I’m probably not confident that my answer would be correct and I don’t want to embarrass myself. You can help by only calling on me when I do raise my hand.
If I ask to use the bathroom in the middle of an activity, it means that I cannot wait until the next break. You can help by letting me go immediately so that I do not have an accident.
If I’ve been having problems with asthma lately and I seem unusually hyperactive, it may be a reaction to the medicine that helps me breathe better. Please try to be patient and find ways to keep me occupied so that I don’t drive you crazy.
Teachers can also share these tools with parents so that they can get to know their students more quickly. It would also send a clear message to parents that you care about their child. Regardless of who reaches out first, sharing important information will help the people in a child’s life work together as a team. This will give the child a much better chance to have a successful experience.